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CSR Croatia

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Privacy Policy

How we collect, use, and protect your information when you use the CSR Croatia website.

Updated Oct 2025

Privacy Policy

Last updated: October 2025

This Privacy Policy explains how CSR Croatia (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit csrcroatia.com or get in touch with us. CSR Croatia is a Dubrovnik-based agency that designs corporate social responsibility activities for company trips. By using the website, you agree to the practices described in this policy.

This is a marketing website, not an account-based service: you cannot create an account, log in, or buy anything on it. The personal data we hold is limited to what you choose to send us through our enquiry forms and a small amount of usage data.

Information We Collect

Information you give us

When you submit the contact form or request a quote, we collect the details you enter, which may include:

  • Your name
  • Your email address
  • Your company name
  • The subject of your enquiry and the message you write

We use this information solely to respond to your enquiry and to plan the activity you ask about.

Usage data

When you visit the site, we may automatically collect limited technical information such as your device’s IP address, browser type and version, the pages you view, and the date and time of your visit. This helps us keep the site secure and understand how it is used.

Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and prepare quotes for CSR activities
  • Communicate with you about the activity or trip you are planning
  • Maintain the security and reliability of the website
  • Understand how the site is used so we can improve it

We do not sell your personal data, and we do not use it to build advertising profiles.

If you are in the European Economic Area, we process your personal data on the following legal bases:

  • Your consent, which you give by sending us an enquiry
  • Our legitimate interests in responding to you, running our business, and keeping the site secure
  • Compliance with legal obligations, where the law requires us to retain or disclose information

How We Share Your Information

We share personal data only where necessary:

  • Service providers. We use trusted third parties to host the website, deliver form submissions to us, and provide anonymous analytics. These providers process data on our behalf and only as instructed.
  • Legal requirements. We may disclose information where required by law or to protect our legal rights.

International Transfers

Some of our service providers may process data outside Croatia or the European Economic Area. Where that happens, we take reasonable steps to ensure your data remains protected in line with applicable data-protection law.

Data Retention

We keep enquiry details only for as long as needed to respond to you and to manage the activity you are planning, and thereafter only as required to comply with our legal obligations or to resolve disputes. Usage data is generally kept for shorter periods.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, to object to or restrict its processing, and to withdraw consent. To exercise any of these rights, please contact us using the details below.

Security

We take reasonable measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

The website is intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will remove it.

Our website may link to sites we do not operate. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, get in touch via our contact page or call us on +385 20 436 846.